the LEAN vet practice

What is Lean?

Lean is a tool kit, management system and philosophy derived from the Toyota Production System of the 1940s. Over the decades, what we now know as Lean has been adopted by nearly every industry and sector as a way of creating the most value for the customer through increasing quality, operational excellence and employee wellbeing, whilst simultaneously reducing costs. Yes, good quality can cost less!

For the veterinary profession this translates to an increased bottom line through better quality of patient care, client satisfaction, staff happiness and less operational cost.

Screen Shot 2016-09-20 at 11.49.55

Lean is also for everyone at every level of the practice; everyone has a role in designing and implementing Lean solutions, whether it’s for an everyday problem or for a complete Lean transformation.

And it doesn’t end there: Lean embraces a philosophy of continuous improvement ensuring problems not only stay solved but are perpetually improved upon.

In a profession where clients expect the best care for their pets, the best customer service and competitive prices, a Lean veterinary practice will always have the edge. In an economy increasingly feeling financial pressures and with competition from independent and corporate practices alike, it will be the Lean practice which stands out from the crowd.

Find out more at the Lean Q & A page.

The mission of theLEANvetpractice is to develop and disseminate knowledge of Lean thinking and Lean practice throughout the veterinary profession.  

Featured Pages

About

The mission of theLEANvetpractice is to develop and disseminate knowledge of Lean thinking and Lean practice throughout the veterinary profession. I try to help practices and individuals understand and implement Lean Thinking by working with them to define and address gaps in performance that need to be closed, developing both the capability to improve the flow of value to clients and patients, and the problem […]

Lean Training

We are pleased to announce the launch of our one- and two-day Kaizen courses specifically for veterinary practices. These unique and fun courses are the first of their kind as they place Lean completely in the context of the vet profession. As is the nature of Lean, these courses are designed for everyone at every level of your practice. The course content is fun, lively, […]

Lean Facilitation

Need help solving a problem? Want to be able to use Lean more? The Lean Vet Practice offers a unique facilitation service which is part training and part problem-solving. If you have an area of your practice which you need help with, we can guide you through the process. All it takes is a day of your time and we can even give you a […]

Contact

Queries? Questions? Comments? Suggestions? Contact Christian Bamber at theleanvetpractice@gmail.com You may also be interested in my sister site, urgentlocumvet.co.uk

Latest Posts

I Am Poor Quality Veterinary Medicine

I Am Poor Quality Veterinary Medicine

I recently attended a 45-minute horror-story-of-a-lecture held by one of the big 3 corporate vet groups. It was all about how to go grow your profit and was delivered by three of their finest internal business consultants. The underlying theme for the lecture was the “magic formula” we are all probably familiar with, but just in case was placed on the overhead slide show: TURNOVER […]

Read More Leave comment
5S: Your First Step Towards a Lean Veterinary Practice

5S: Your First Step Towards a Lean Veterinary Practice

5s Your Veterinary Practice One of the questions I’m frequently asked about Lean is “where do I start?” Well, Lean is several things: it’s a set of tools, a management system and a philosophy, and as such needs to be considered altogether. Missing out any one of these vital components means you won’t see the maximum benefit of what Lean can deliver. Having said that, […]

Read More 1 Comment
Lean: Transforming Veterinary Care by Uncovering Opportunities Within Your Greatest Asset

Lean: Transforming Veterinary Care by Uncovering Opportunities Within Your Greatest Asset

Slide presentation prepared for South West regional meeting of Joint Venture Partners of Vets4Pets. Apologies for the formatting errors which occurred during file conversion.

Read More

Need help solving a problem? Want to be able to use Lean more?

The Lean Vet Practice offers a unique facilitation service which is part training and part problem-solving. If you have an area of your practice which you need help with, we can guide you through the process. All it takes is a day of your time and we can even give you a CPD certificate at the end. 

Together with key members of your team, our facilitation session will construct a visual representation of your problem area which in Lean we call a Value Stream Map. Then the fun starts as we work together to surface the problems. However, we like problems! Every problem in Lean is an opportunity for improvement so the more we find, the greater the potential for getting things done even better! 

Following this, the team then focuses on getting to the actual cause of each problem, a process called Root Cause Analysis. Finally, we design a roadmap for solving each problem using Lean tools and techniques and, of course, harnessing the creative power of your team. 

We don't solve your problems - you do! But we help you get there. Plus, you take the skills you have learnt away for another day of Lean problem solving. Or, if you would rather just have a training day, have a look at our Lean Training page.

Contact us to find out more about starting your problem solving.

     

Webinars

Lean as a Business Strategy

Lean can help your business in a very powerful way, more than most think. Not only will it improve your day-to-day business by increasing quality, customer satisfaction, staff engagement and costs, but it can also give you the competitive advantage you need in today's crowded profession. See how it can do this in the short webinar below:

 

An Introduction to Lean

What is Lean and how can it be applied to veterinary practice? Take a look at the following webinar and find out: