5s Your Veterinary Practice One of the questions I’m frequently asked about Lean is “where do I start?” Well, Lean is several things: it’s a set of tools, a management system and a philosophy, and as such needs to be considered altogether. Missing out any one of these vital components means you won’t see the maximum benefit of what Lean can deliver. Having said that, […]
The elimination of waste is one of the key principles of Lean Systems Thinking, a philosophy and practice that originated from the Toyota Production System back in the 1940s. Lean is now a recognised discipline whose ultimate goal is to align everything in the business to deliver exceptional customer value whilst eliminating waste. Waste, or muda as it’s known in Lean, is all around us, every day and […]
Do you regularly take blood samples from a patient without a needle and syringe? Do you regularly place intravenous cannulas without first clipping the site? Would you microchip a dog or cat without using a microchip scanner to check all is working? Answer: probably not. Yet blood tubes are often kept in the corner along with the blood machine (it’s not the machine that takes […]